FAQ: all your questions about Serious Dating

General

How do I know if someone is also looking for a serious relationship?

Every profile shows a relationship goal, chosen by the member at sign-up. Read it before liking a profile, then check in the conversation that your intentions match: a goal is no substitute for a few sincere conversations.

Is Serious Dating free?

Yes, for the essentials: sign-up, profile, likes and unlimited chat with each of your matches. Diamonds and the Premium subscription are optional: they help you go faster, not meet people.

Why is there no news feed?

Because Serious Dating is designed for meeting someone and nothing else. With no posts or stories to scroll through, your attention stays on profiles and on conversations with your matches.

What do you do about fake profiles and scams?

Photos are checked automatically, profiles can be verified by selfie and the moderation team reviews every report. On your side: never send money to someone you haven't met, suggest a video call and report any suspicious profile.

Who can see my profile?

Only signed-in members. Your profile never appears on the website's public pages or in search engines, and your email address or phone number is never shown. With Premium's incognito mode, you browse profiles without being seen.

Account and safety

Do the website and the app use the same account?

Yes. Sign in with the same method (email, Google, Apple or phone number): you'll find your profile, matches, conversations and diamonds.

I didn't receive the confirmation email. What should I do?

First check your spam folder. If nothing arrives after a few minutes, resend the email from the sign-in page, or sign in with Google, Apple or your phone number.

How do I get the verified profile badge?

Take a selfie copying the requested gesture: it is compared with your photos. Once approved, the blue badge appears on your profile. In your preferences, you can also choose to see only verified profiles.

Can I choose which profiles I'm shown?

Yes, in your preferences: the gender you're looking for, the age range, the distance around you (up to the whole world) and, if you wish, verified profiles only. These settings are the same on the website and in the app.

How do I delete my account?

In Options > Delete account, on the website or in the app. Your profile, photos and likes are erased. Remember to cancel any subscription from Google Play or the App Store.

Messages, diamonds and Premium

How do I send a message to a member?

If you both like each other, the chat opens for free and without limit. To write without waiting for a match, the priority message, paid in diamonds (cheaper with Premium), goes straight to their inbox.

What are diamonds for?

They are the app's currency: priority messages, going back to a profile you passed too quickly, seeing who liked you, boosting your profile for 30 minutes. The cost is always shown before you pay.

Can I get diamonds for free?

Yes: diamonds are offered when you sign up, and in the app you earn one for each short ad video watched to the end, up to 5 a day.

What does the Premium subscription change?

Unlimited likes, Super Like, rewind, see who liked you, read receipts, priority visibility, priority messages without a match, incognito mode and bonus diamonds every month. Useful to go faster, never required.